I came here while waiting for a flight to Charlotte NC. I have to say that while I found the place to be overpriced as usual which isn't a big surprise, my overall experience there was dismal. It could be because there was nobody there. And I mean it. When I went up to make my order, there was nobody paying attention despite there being activity in the back, so after a couple of minutes of pacing to and fro, finally I called out to them, and someone came up. I was also there during their posted business hours so that was no excuse.
The rest of the experience went as expected. The woman who helped me was polite and apologized for the delay. The food was made to order and although it took a little longer than expected since they may have needed to warm up the heaters, it was ready pretty quickly. I ordered a cheeseburger and a baked potato, however the burger was overcooked, and the cheese was placed on top a bit sloppily. Finally I asked for sour cream and chives for my baked potato and they didn't provide me with them either. Kind of strange since it was the woman who asked me if I wanted it.
Overall, I was just not impressed with this place. They need to do a better job managing it.