The fella has recently come into needing a monthly prescription, and he defaults to CVS since he has Aetna insurance, and they just entered into some sort of partnership. However, I've never seen such poor customer service. If he calls the pharmacy, it's AT LEAST a 30-minute wait on the phone. If he goes in, it's the same wait. The pharmacy never seems to have what the doctor has sent over, they never have the prescription on time, and they always quote the wrong price. This place is a disaster.