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| - Let me start this review by saying I'm terrified of dentists. As far as I'm concerned they evoke a terror usually reserved for big toothy sharks in bloody water. So when it became obvious my toothache was not going to get any better it took me a few days to work up the courage to search for one.
I did some checking and knew I wanted a dental office that offered sedation dentistry, and of course one that was trustworthy. I Binged, Googled and checked various sources (including Angie's List) then made an appointment with Reimels Family and Cosmetic Dentistry. They had a good reputation and offered sedation.
I spoke with them and they got me an emergency appointment for later the same day. I went in and once shown back was really just trying to focus on not making a run for daylight, or doing something equally embarrassing. Once Dr. Miller came in he got to work setting me at ease while asking a few questions about my history. Afterward he did a quick check up and a few xrays then informed me (and frankly I'm impressed I handled it so well) that a root canal was in my immediate future. Knowing how well I don't do when it comes to dentists he immediately went right back to work making me feel at ease (and even making me laugh once or twice).
After discussions with him, during which time he very patiently answered all my questions and then some, I decided maybe (just maybe) I could do this without sedation. He assured me if I got to the office and felt I couldn't actually do this without sedation we could reschedule at that time (as it takes longer and is a bit more involved). We made an appointment a few days later and he sent me home with some prescriptions to help manage pain until then, plus antibiotics and everything else I needed. I liked this as it allowed me to be totally ready before the day came, so I wouldn't need to go to the pharmacy afterward.
Fast forward to the procedure itself. Everyone was phenomenal! I was made very comfortable (the Reimels facilities are almost spa-like, by the way.. clearly designed around not being 'clinical and intimidating'). Dr. Miller made sure I felt almost nothing during the procedure and while I can't say it was even remotely pleasant it was also not the horrible experience I was bracing for. Every time I indicated I was starting to feel pain the doctor stopped to numb the area more before resuming.
Once the procedure was finished they gave me the option of a temp filling and going home right away vs. waiting approx. 90 minutes while they fabricate what they need to rebuild and seal permanently. As long as I was there and numb I opted to wait and was made very comfortable. At one point during the wait I was just reading my kindle and actually tapping my feet to the music I had been blasting earlier, and was now listening to at a more normal volume) to drown out the drill. Now that was a surprise when I caught myself doing it - relaxing and tapping my feet to music just minutes after a root canal while I waited for 'round 2', go figure. In total it was a few hours, including the wait for the fabrication, but true to the doctor's word by the time I left the clinic I was worlds better and more or less back to myself. Since arriving home I needed only limited pain meds, which is another plus. It's also very much worth noting that because of the above Dr. Miller actually ended up saving me several hundred dollars on the final cost vs. what I had been advised the total cost would be.
All and all I'd say I've found a new dentist.
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