Frustrated by Panera's "bagels," decided to try this place on a whim. It's a good 20 minutes from my house so I was hoping the ride would be worth it. It wasn't.
Bagels were mediocre. Very tough and mild in flavor. What's really irritating is the 10+ minutes you will wait in line at this place. The staff works hard but makes no headway; they don't work smart and so what should be a quick morning bagel slowly--very slowly--turns into an afternoon exercise in futility.
Very expensive. Bagels are $12/dozen and cream cheese $1.71 for a 1/4 pound. Bottles of Snapple are $2.25/each. No wonder a very clearly marked sign, "No outside food or beverage," graces the front door.