Ok after a long thought I will give this place a one star. It's apparent that the manager/owner? Does not quite know the tricks of the trade. Reminds me of the tv show restaurant rescue because they need help! First off:
The kitchen crew was complaining and taking the entire time. Conversations bled into the customer floor and that's a no no. Then THE COOK CANT KEEP HIS HANDS OF HIS FACE! Gross!! In his ear and on his hair. The manager jumps in to help puts on gloves but does not instruct the crew to do the same.
Second:
The help looks frustrated at the lack of incentives is ovbious. Very not motivated at all. Waited for ever, sat down without menus or drink requests. She checked on us once? Maybe twice for coffee top up. Tables are dirty and condiments are empty :(.
Third:
Cleanliness is next to godliness and Jesus doesn't eat here lol. The forks were dirty had to reject them. The kitchen is dirty just look at the backsplash and see how often they clean up. Bathrooms? Don't bring reading material you're not gonna be long if you know what I mean.
Lastly the food:
Ok then here is the element intent. 1-10; ten being best this was a 3. When you over cook bacon then you have rookies in the kitchen. Sausage was undercooked!!! (Dangerous stuff lol). Eggs were not over easy more like swimming in grease. Potatoes not even mostly loose ends. Pancakes were not even. Looked like I made those at home (and I suck).
Overall: there are NO good bfast places in the west end unless you make the drive to Nicks Dinner on Litchfield and Waddell ave. I used to frequent a Carrows in Cali all the time hence why I came here. Sorry folks but nothing to see here. Grab a bagel or something.