Very happy with AZ pet stylists. It was our first time using them but we will be using them regularly from now on. Stan arrived right on time. He was very calm and polite. Our elderly dog like him immediately. He did a great job getting out her undercoat so that she felt soft and fluffy but didn't shed one hair when we petted her afterward. It was miraculous! He also tied on a cute Holiday bandana and gave us a kit to make a paw print ornament! Sweet! My only regret is that I didn't tip him more but I'll make up for it next time. Highly recommend.