I decided to try Hair because of all of the wonderful reviews I've read and I have to say I was very disappointed. I left with a haircut that I was not at all happy with and I am seriously questioning the skills of the stylist.
First let me say that the extra services they offered were wonderful and are what made this review a 3 star and not a 2. I received a (somewhat hurried) hand massage and also got a nice little makeup job to boot. I had a nice cup of tea as well. Everyone was very nice and I felt comfortable there.
Now on to the haircut. I was taking a considerable amount off - around 8 inches, and after reading the reviews, I was confident I was putting my hair into good hands. I was looking for a shoulder length, slightly angled bob. What I ended up with was a haircut that was uneven on either side of my face (regardless of the fact that the stylist said he was cutting it on the center part to avoid this), and the hair in back seemed to be longer than the front, instead of the other way around.
I called back and they did offer to have a more experienced stylist fix it but in the end, I decided not to go back. I just don't trust them to fix it at this point.
I'm sure there are stylists there that are amazing but I seemed to have drawn the short straw this time.