| rev:text
| - Inconsistent service time and again. In the year that I've been going here I've experienced the following:
- Rude servers. Now, a lot of the time I expect this at Asian restaurants where they're instructed to be fast, but not personable. But several times, I've asked for things from the wait staff and they just straight up ignored my request and then ROLLED THEIR EYES at me when I went right up to the bar and politely asked for water. What the hell? One guy in particular loves to roll his eyes and ignore us, and I get really bummed out when we go and I know he's going to be there. There is only one nice server there (a cute lady with glasses) but she's only there on the week days.
- Creepy bowls of fish sauce that they're incredibly stubborn about taking away. I've been going here for at least a year, and they never, ever, ever take away the bowls of fish sauce the first time I ask. Go ahead, try it. They'll not only not take them away, they'll bring you more. Then they'll tell you what it's for in an incredibly insolent manner.
"WELL IT'S FOR YOUR VERMICELLI."
"I'm allergic (which is true for one person in our group)."
"VERMICELLI!!!!!!! OKAY, IT'S FOR HER!!"
"The six year old?"
"YEAH, YEAH. SHE NEEDS IT FOR SOUP."
- The servers never write anything down and get these petulant looks on their faces if you suggest that maybe they should. And why would you suggest that they should? Because you asked them to bring you peanut sauce instead of fish sauce, and they brought you three bowls of fish sauce. Because they expect four people to share one paper napkin. Because you have to flag them down after half an hour, because no one has brought you water after asking each time they come back to the table.
- Food poisoning. Yeah, after a bout that left me a disgusting looking six pounds lighter (because with food poisoning weight loss; all the weight comes off on your face, not your hips, and everyone remarks that you look like death warmed over), I was wary of coming here again. It took 3 months before I was willing to.
- Everything is one giant size. While this is great for leftovers; it's not so great carting home a giant styrofoam container of pho in your car, that someone promptly forgets to eat until 3 days later when it's been sitting in the fridge and making everything smell like meat sweats. It's not so great when you've got a picky six year old that cries at the prospect of having to eat a giant bowl of soup that weighs more than she does, and her vegan aunt can't share it with her. It's not so great when you ask them for a child's size and after much back and forth, they serve you the soup in a wider but not smaller container. As someone that, while growing up, wasn't allowed to leave the table until I cleaned my plate, coupled with the non-eco friendly styrofoam takeaway containers (that the City of Calgary won't let you recycle); the wastefulness of this really gets to me.
So what's positive about this restaurant and what keeps us coming back?
- There is one nice lady (that always has really elaborate eye makeup!) there that seems to smooth everything over, and takes away the multiple bowls of fish sauce. She makes the jerky guy tolerable. Oh, and also the polite, be-spectacled waitress I mentioned earlier.
- The food is great. Delicious, well-prepared and you can eat tons of it without feeling lethargic and disgusting. And you get a lot for the price. Just bring a big appetite and remember to eat your leftovers!
- It's nice and quiet, minus the hilarious Vietnamese Mariachi music they seem to always play. You can have a conversation here without overhearing the other table's creepy medical problems. Unlike Kinjo, for example, where I had to listen to a not-so-appetizing conversation between two women about the joys of Canesten. Canesten convo with my sushi: BLECH.
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