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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Updating my review after receiving a follow-up letter from a Wayne Decker from PlumbSmart. Wayne read about our experience with the company and wrote to express his apologies along with a $260 check to make up for the extra expenses I described in my previous review. He also enclosed a $25 gift card to Outback Steakhouse. I was pleasantly shocked and surprised by the act of kindness on the part of the company. I am impressed that our poor experience was not only noticed, but also that the company made an effort to reach out to us and try to improve our experience. My feelings about using this company again have certainly changed. I would be willing to use this company again now that I can see that the company is a bit more honest and fair than I previously experienced. :-) Wayne--I hope you read this and receive my thanks for the letter.
http://www.openvoc.eu/poi#coolReviews
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