She is a sweetheart with a great sense of humor and is good at what she does. I got the classic facial and was incredibly relaxed. She goes above and beyond what you expect because she actually cares. Her massaging my face, neck and decollate was a nice bonus. She explained everything she used on my face, which I appreciate. She is really easy to talk to, which now I understand why she's so popular with her Brazilians. I can see her making that seem less awkward just because of her sparkling personality. I would definitely see Lori again. Plus I love her studio!