I shop at the Camelback Michael's store all the time. I buy art supplies and always use their coupons. There are often good deals, although their product line is limited. It is a good place to buy a canvas when they're on sale. So, why the 3 stars??? The employees at the registers are always courteous, but the long lines at the register are often intolerable. There will be people on the floors walking around and observing the long lines, but no one is called and there is rarely a quick exit from the store. If they're struggling because of a lack of sales, please understand that this issue alone drives me to shop on Amazon; they're their own worst enemy. The store manager HAS to better monitor the register lines and make things more expedient or I will go elsewhere...my guess is that many customers already have done that. No excuses. I do prefer Michael's to Hobby Lobby but Amazon and other competitors are starting to grab my attention.