When three of our four Sun City blinds needed repair in 2014, service charges were $95.00 per hour, with a $150.00 minimum charge, plus parts.
Having no option, we reluctantly agreed to these excessive charges. The Sun City Representative assured us that the Sun City Service Department would contact us to set a service date and time.
After waiting four weeks for the Sun City Service Department to contact us, we contacted a local handyman who repaired all four blinds in 20 minutes at a charge that was 20% of Sun City's minimum $150.00 charge.
If you are seeking a company that supports its products and services, Sun City is not the company for you.
Joel Z.
Prescott, AZ