When I first moved to Cleveland I heard tons of talk about this place so I decided to order. They have a deep dish option and while its very thick, its very greasy. I have ordered there a few times and every time that we order a deep dish pizza it is never cooked in the middle (I have to cook it in my oven for about 20 more minutes) and I am pretty sure that can make most people very sick. After realizing that this isn't normal I called to have the pizza replaced. They were very nice about replacing it and when they delivered the new one back it was cooked less than the first one they sent me. I am not a huge fan of complaining again after the item wasn't fixed so I have decided to take my business elsewhere.