Soooooo 2 years later since I wrote my review, & their service STILL SUCKS!!! I hear people from my work who have visited (I still refuse to return to this place) & again, they are asked to move from their tables, only to observe 1 person being seated at 4-6 person table. They still won't add or subtract condiments or cheese. I don't know how they stay open. I really wish they would read these reviews & understand they are not well received by the company I work for, which has about 200 employees at our office. As I said before, word travels fast & people have a bad taste in their mouth from Andreoli's. It's the same story over & over. These folks are real jerks.