We came here for dim sum today. We arrived at 11.30am and weren't given a table straight away because the early bird diners were still finishing their food. We were seated after around 15 minutes. The hostesses were miserable and very unfriendly. We sat down and ordered tea and hot water. When they placed the tea pot down, there were tea stains all over the base of the spout and the sides(see pic). Not a good start. We ticked off our orders and then couldn't find anyone to put our order in. This non - existent service was the tone for the whole meal. We even cleared our own dishes twice because the table was pretty small for our party of 6 and we ordered a lot of food too. The dim sum here is a definite 4 or maybe even 5 star, everything that we ordered was good or really good. Such a shame because for food alone it would be amazing. However, it is lacking/ has no wait staff. The few black suits were ignoring everybody and we literally had to shout to get any attention.
Dim sum is really good here and prices are decent but there's no service. I've never had to go to a restaurant and clear my own dishes before. We were tempted to give no tips, it was like being at a food court.