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  • For me this falls more in the "Meh" than the "A-Ok", but I think it deserves about three stars. Will do my review in bullet points for ease :) Pros: --View of Lake Monona were fantastic! Very glad I paid extra for that view. --Bed very comfortable. --Quiet room. --Location Cons: --Parking ramp full when we got there. Annoying. Sign said ask attendant where to park, but you couldn't even pull into the circular drive in front of the hotel it was so full. On a brighter note, we parked in a city ramp one block away, and it was $15 from Fri night to Sun AM, rather than $15 per night at the Hilton. --Room service. Didn't get the promised guac with our nachos. Burgers were over done. Fries WAY too salty, and I like salt. Also read the fine print...room service 20% service charge and $3 delivery fee. Yes, that's pretty standard. But that DOESN'T include gratuity. Ok fine, I am paying a convenience fee and gratuity, no problem. My main concern is we almost stiffed the delivery guy because most other hotels include gratuity in that 20% fee. --Housekeeping. We were gone from our room between 9:30 AM and 2:30 PM. Room was not cleaned when we got back. In the ensuing hours, never saw housekeeping in the hallway nor did they leave a note saying to call if we need housekeeping (many hotels do that). Ok. Guess they missed out on the daily tip we leave for housekeeping. --Wrapping the duvet in sheets. I HATE that! So many places do this, why don't they just get regular duvet covers? The sheets always come off and then you're touch the duvet, which who knows how clean that is? I recently stayed in a hotel chain NOT as fancy as the Hilton and even they have real duvet covers. Will I stay there again? Maybe. View was pretty awesome. Would never order room service again.
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