This place is amazing. You better know what you want if you are ordering at the counter. Kind of reminds me of the Soup Nazi from Seinfeld. If you sit down to eat, it's great because you sit with complete strangers, but everyone chat's as if you've known them forever. We were there with our 2 kids and sat with 2 construction workers, a lawyer, a doctor, and a truck driver. Fantastic conversations! One construction worker had been coming here forever. The waitress didn't even asked what he wanted, she knew.
As for the sandwiches ... amazing. so so so good.