Visited the day before New Year's Eve. I think they were just really busy. Our food didn't arrive for 35 minutes & our drinks were never refilled. My server seemed so busy we could hardly gain his attention to ask for a refill & to ask for an additional place setting.
The service shouldn't take away from the food. However, when you pay $150 for a meal you expect great service. They failed on that front.
Stay away during busy times. I'm sure they're much better during less busy times.