My girlfriend and I went there this past Sunday for the second time. We went previously for my birthday and had a great experience. The food is always great and very hot when it comes out. I love steak so it is always right up my alley. This past Sunday's experience fell short. Our waitress, although nice, was not attentive and did not listen to what we had to say. We ordered an appetizer and needed it prepared in a certain way, but it did not come out as we ordered. We saw our waitress all of three times the entire night. My girlfriend ordered a bottle of wine which was on the "last call" list. We waited 20 minutes before she came to tell us that the bottle was not available. The busboy that was associated with our waitress might as well have been our server. He was great. He made sure everything was to our liking and even refreshed my girlfriends wine glass.
When the food did arrive, we were satisfied with it. The two times that we have been, the food is always exceptional. But, you can't help but notice the lack of service. I have to say it did affect our time there on Sunday, but won't hold us back from coming back. We can only hope that the service will be better the next time.