Outstanding service!! Had a very special necklace that I broke and needed repaired. Was told it would be about $100 and couldn't be competed until after Christmas. I thought the $100 was expensive but was willing to pay it to have the necklace repaired. They had some time open up and completed the job within 3 days! The repair job was well worth the $100 as they reinforced the area on the pendant that was weak and would have broken soon and repaired the broken area in such a way that it does not look like it was repaired!! I will definitely use them again for my jewelry needs!