Just to start this review off, I have never seen a company so devoted to its customers. I have been going to this location for 5 years and have never once been disappointed!
About 2 months ago, I took one of my cars in to get the tires changed. It was extremely late and I felt bad. Joe welcomed me in without hesitation and quoted me on brand new tread. About 20 minutes into waiting, he came to me in the waiting room telling me that the back tires were a different size and that normally the price would be quite a bit higher. Instead Joe apologized for the mistake and ate up the cost.
About 5 days ago, my tire pressure light came on. Being the busy guy I am, it's hard to get into the shop. On Saturday, I was able to stop by the store and although they were extremely busy, they assured me they would have the car complete within 45 minutes. After going to lunch and coming back, the car was sitting out front waiting for me. The rep said they had found a nail, repaired the tire and was free.
This kind of service is hard to find in an age where companies push customers in and out. For this, I will always be a loyal customer. Keep up the great work!