We go to this Applebee's quite a bit, but last weekend was by far the worst experience we have had. Usually the service is bad, but this time the service was great and the food was horrible. I order the same thing every time and it came out fine. My husband on the other hand got the ribs and they looked like they had been sitting for days and then reheated with some BBQ sauce on top. He could barely rip them apart and they were hard as a rock, with no meat on the bones mind you. We first ordered the tortilla soup because it's our favorite and it came out cold. Not even luke warm, but we ate it anyways because we were starving then gave a heads up to the waiter they might want to check to make sure the pot is on. Then came our food, like i said my husbands ribs were hard as a rock. I hope the manager showed the cook how unacceptable that plate was. We probably wont be going back for a long time.