Fantastic place! Food is very good and service downstairs is A+....I have been getting the baked haddock with fresh green beans! It may be one of the best pieces of haddock I've ever had! Fresh and cooked perfectly. I always sit at the bar and the bartenders downstairs are outstanding! Very friendly & engaging! I also come back because of Ishmail. He is one of the best bartenders in Charlotte! So respectful, remembers your name, shakes your hand! There's also another male bartender (tall, white) that is awesome also! If they could get the rest of the bartenders to carry themselves like these 2 guys do, they'd "hit a home run!" I realize upstairs is different at night (rushed, busier and more like a club), but the lack of smiles and coldness of some of those bartenders (many are females), can be nasty!