Wish I could give it no star, an absolute joke of an airline that just goes to show that some airlines are just some jerk off's overly rich company that happens to own a lot of planes. After a three hour delay in Chicago because apparently our flight never had a captain scheduled, I arrive home and this airline lost my bag. It's been over a day and I'm yet to receive my bag that I was told will come in less than 24 hours. I have tried numerous times to call and cannot receive a straight answer from any employees and the worst part is, both of their phone numbers take you straight to a robot. This place obviously has some serious management and operation issues, and the company and owner obviously care much more about making a profit than making sure their guests are satisfied in the least. As if all of this isn't enough the reviews don't lie, you actually can't pick where you sit and won't be allowed to sit next to whoever you're with if the flight is full. It is randomly assigned for pretty much everyone not in first class unless you pay extra money (about $150-$200 more). That is absolutey ridiculous and just shows that they truly do not give a damn about their guests. I saw a review below that stated they wouldn't allow a mother to sit with her six year old daughter because they seats weren't assigned together... OK United I bet if she paid extra money then she would have been more than welcome to sit with her daughter. I can understand the delay but is it too much to ask for them to not lose my bag and take forever to get it back to me? Wouldn't recommend unless your looking to lose some luggage or hours of your life because they fail to do something as simple as schedule enough employees.