This company has terrible customer service! The stovetop and oven I had under warranty had stopped working. It took them a month to come out. The guy comes in and says what's wrong with it? I told him nothing was working which he snaps at me and says "I can't do anything without more info". I said neither thing heats up. He bangs around for a minute, tells me it's old and unfixable and takes off all in under a minute before I could ask questions or get answers. He then reported to the company that it was a built in and he was unable to move it! It is definitely not a built in and I saw him move it. I tell the company that that is a lie and they refuse to believe me and tell me he had no reason to lie. Use anyone but them unless you want to be treated poorly and have nothing solved at the end of the day.