I have been to this store more times than I can count through the years.
Sometimes for tools and supplies, sometimes for hobby related items (rocks for my gas grill, oil for my tiki torches, clamp lights as a cheap way to illuminate my backyard during parties, etc.) and sometimes to get keys made.
Every time, I've had good service from the staff who really knows their inventory.
I really appreciate not having to deal with the parking lots and large crowds of the larger competitors. My time is valuable to me. And when I just need a few quick items, it is such a huge benefit to have Koller True Value right down the street!
Long live the independent hardware store!