The wings....good. The customer service when things go wrong...bad!
We all know that sometimes things go wrong but it's how a company resolves a bad situation that matters. For me customer service means more than how great the food is.
First, they gave us the wrong food for a carry-out order so we were inconvenienced by having to return the wrong wings to pick up the wings we ordered. No compensation offered.
Second, they charged my credit card three times. Two for the same about and one for under $2. No compensation offered for having to return again to clear up one of the charges.
Third, the general manager Morgan doesn't return calls or show any care to make things right.
The Chandler, AZ establishment needs to empower their employees so Moragan doesn't have to be bothered for wrongly charging a customer. Seriously, I paid $54.26 for 30 wings, fries, carrots and celery. The wings were no where near that great.
From now on when I want wings, I will go to Native New Yorker. WingStop is not worth it....three visits and two went wrong with no compensation offered. Not even a free order of fries.