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  • I was recommended Piefection by my mom who loves the pies and gives them to her clients. I ordered Pies the week of Christmas. I was told my pies would be ready by 1:00p on Christmas Eve, but it was never communicated to me that I would only have an hour to pick them up given the fact they close at 2:00. I went to pick up my pies at 2:15 and they were closed. I did not have any pies Christmas Day. I called today to see what I could do about getting my money back and they manager told me she couldn't do that. She told me there was nothing they could do and that if I would of checked there Facebook page, door sign and website I would have known they close at two o'clock. I understand businesses close early on the holidays and believe me I understand! However, it would be nice if this would have been communicated to me when I placed my order and I was told they wouldn't be ready until 1:00. I now have 40$ down the drain and had no Christmas pies on my husband and I's first Christmas hosting with our family. I love to support small business and company's that go above and beyond to make things right and ensure the customer has a positive experience. Unfortunately, Piefection is not one I want to continually support. I will be on the search for a new Pie store to give our business to. Thank you for taking the time to read our review, Burgess and Jordan Hamula.
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