Let me start by saying I love Kohls! I love the products, i love the sales, its good quality for the price. This store is also always clean. The rating is for service. I have not once left feeling good about the service i was provided and im there quite a bit. You have to search hard for someone to help you, customer service is always rude no matter who you get. Ive found employees huddles together talking before.
I like that they usually have our sizes otherwise it would be worth the further drive to bell where the staff is a lot more helpful and friendly.