Well I guess good customer service is dependent on what you look like. I use to always come here and loved it (years ago). I walked in and the first guy at the register literally glanced at me then kept with his busy work. Then as I stood there he then called some other guy to the register. This guy looked at me crazy when I said I get the Southwest chicken chili taco salad. He then was half walking away while I was talking. I just left. I'm sure my money doesn't matter here anyway! Lol