My wife and I didn't have the best of Labor Day week ends. First her car over heats Saturday night and we have drop it off at a garage for repair. She borrows my car which decides to shred its back tire Sunday night during a raging thunderstorm and no one open to fix it because its a holiday week end,so we are now without a vehicle.
My wife reserves a car on line and no where on the website does it say you have to have a major credit card to rent car. Our daughter picks us up and we drive 45 minutes to the airport and wait in line only to be told when we present our debit card that we need a major credit card to rent a car. WTF!! A debit card is the same as cash and we are being turned down for a car rental???
My wife informed the clerk that she had used this same debit card in other cities to rent car while she was on business trips and at this point he takes a condescending attitude and told us we were not renting a car with a debit card.
I kept my cool until the clerk starting waving my wife's debit card in our face and treating us like we were white trash because we did not have a credit card.
At this point both my wife and I lost it and I profanely told him what I thought of him and Enterprise care rental. My wife snatched her debit card out of his hand and we stormed out mad as hell.
My wife and I do not have nor care to have a major credit card. If we can not pay cash for something, we do not buy it.
I cannot believe in todays world a company will not take a debit card for a purchase.
If Enterprise was the last car rental place on the face of the earth and we don't have a car, we will walk rather than rent from them!