I work at the mall and was excited that we would have something other than pizza and subway to choose from but really, this isn't much of an add on. I gave them 2 stars because the customer service is consistently good when I'm there and there's plenty of comfortable seating but that's about it. The coffee is way overpriced ($3.70 with my employee discount) and its watered down, I make better coffee at home in my small coffee pot. Some days the cookies and cookie cake are really good and fresh, most days the cookie itself is hard and stale like they've been out for a few days. I've tried a smoothie and it tasted like water with a small hint of strawberry and not enough ice thrown in. If I have a really big sweet tooth I'll test my luck and hope they're having a good day, but for the most part I don't bother with them.