I feel that Papa Del's is overrated, although certainly not a bad pizza place. I ordered pizza at the newer location on Neil St and the pickup time was estimated at like 1.5 hours. Okay this was not too long after it opened, so I figured they must be really busy, etc so the next time I called about 1.5 hours ahead of when I wanted to pick up the pizza and they said the same time (1.5 hours). When I showed up to pick up the pizza there were several other customers waiting that were angry about the timing and the staff told me it would still be a half hour or so. Not a big deal, but a little frustrating. Anyway, about an hour later (2.5 hours total now) the pizza was ready. I should have checked it right away but I took it home instead. When I got home and opened it, I noticed the whole pizza was black as if it had been cooking for 2 hours!
Anyway, I have yet to have a good experience since the new larger store on Neil has opened...