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  • Dear lord they lost ANOTHER package. It is January 18th and it said that they tried to deliver a package on January 4th but they left no note. I have made calls to Sq. HIll, East Liberty and 1800 USPS and no one can find my package. This happened at least 4 times to me last year. The package was not delivery signature required, it was just a normal medium sized box that weighed practically nothing. And do they ever actually do anything about giving the insurance amount? NO way, it's somehow the customer's fault that they didn't deliver the package. The only time I got a refund was when the seller felt bad and refunded my purchase price after I spent 3 months trying to get someone to just look for the package. The thing is that you can call, you can go in in person and no one will even look to see if there's a package with your name in the back. This is why I use FedEx when I'm sending a package. In all these years I have had only one issue with FedEx and they immediately took care of it in a friendly and constructive manner. Surely, USPS could at least take a look to see if they have my box or answer the phone. Something.
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