| rev:text
| - I actually started this review four months ago but decided not to post it because I was afraid I was being unnecessarily harsh. However, I told the story to someone recently and the first thing they asked was if I posted it on Yelp because it's pretty bad. So since my unfinished saved review was staring me in the face as I logged in today, I figured I'd just do it.
I could just sum up my whole review now and say don't waste your time because all this place gave me was horrible service, high prices, and generic food, but I figure I should give more evidence to back it up. I recently moved back to town and was excited to see an Italian restaurant right around the corner from my new home so I wanted to try it out ASAP.
When you walk in the door it is very unclear what you are supposed to do. No one greets you, no one seats you, nothing. There are menus on the tables and a sign that says "ORDER HERE" at the counter. We sat down for a minute to look at the menu but no one came over to help us so we figured we had to go up to the counter to order. We were helped by an older gentleman. I'm not sure if he was the owner. Based on the conversation he was having with another customer (who was clearly more important than we were) I think he was.
I ordered the gnocchi and my health conscious friend ordered a turkey sub. We have a serious lack of Italian restaurants here in Chandler so it is very hard to find gnocchi. Because of this, I order it whenever I have the chance. I was so excited to see it on the menu I immediately discarded my plan of ordering pizza. I've had gnocchi dozens of times in my life, both good and bad. This stuff was awful. It wasn't even edible. I never complain about food, I just eat it. I couldn't do it this time. I brought it back up to the counter and politely asked for something else. The older gentleman rudely asked why and when I explained and he said "that's how it's supposed to be." He agreed to make me some basic spaghetti when he realized I wasn't going to just take it back to my table and stare at it.
In the meantime my friend ate her turkey sub. It wasn't very good, either. Very expensive for three pieces of turkey, but I guess you shouldn't have high hopes when you order turkey at a pizza place. While I was waiting for my replacement spaghetti I watched her eat the entire sub. It didn't take long. I also watched the older gentleman who was "helping" us proceed to leave the restaurant, get into his vehicle (parked right up front in a handicapped parking spot), and drive away. My friend jokingly said "hah, you're never getting your spaghetti now." She was right.
I went up to the counter about ten minutes later to inquire about my food and the girl that was now in charge had no idea what I was talking about. She didn't offer to make me the spaghetti herself, she didn't apologize, nothing. I paid for our drinks and the overpriced turkey sub (which she tried to overcharge me for as well!) and we left very unhappy. I enjoyed a wonderful meal across the parking lot at Taco Bell instead that night.
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