Used to have really top quality service but recently I've noticed just sloppiness. My pedicure was average and the polish was messy. My gel manicure took 30+ to come off and I asked for a design and it was visibly sloppy. Also I noticed a lack of clean looking, brand name polishes. Would've given two stars except the facilities are clean... Lots of magazines, still a considerable amount of OPI and Essie and gel colors to choose from; and the prices are cheap.