100% satisfaction guarantee ? What a joke !
I called to get a quote or a new ac unit. The operator who answered was very helpful When I called I advised her that this is for an older couple who are on fixed income and I just want an estimate. When the technician arrived ( with manager) With out even looking at the ac they went straight to making my parents apply for financing. When I spoke to the manager who came with the technician she said they couldn't give me a price with out seeing what they qualified for 1st??? What ?? What kind of business is this ??? I was appalled that this was there process. Out of all the companies I called this was the worse I dealt with and by far the absolute most expensive, 4-5 thousand more expensive than the other companies for the same brands. I really wanted to like this company's but after the way they handled our situation I would never be a customer. Mr. Goettl I really hope this is not how you treat your elderly costumers.