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| - I want to like this place. I live really close by and the menu is really promising. Unfortunately, I have had a few bad experiences here. First and foremost, the food is pretty sloppy. I ordered a pizza from here once (mushroom and onion) that was honestly promising, but the toppings were slapped on unevenly, and the whole pizza was overloaded with stuff, making it super heavy and soggy. If the pizza was properly balanced it would have been good. I liked the sauce a lot.
The most recent time I ordered my boyfriend got a sandwich and I just got some fries. The french fries also get an F in my book. I don't think it's possible to have fries any soggier than this without them being classified as mashed potatoes. Too bad, because they use the thick-cut skin-on fries that I love. We ordered cheese fries with the cheese on the side, but that didn't save this sloppy mess from being a complete disaster. They were inedible (gave them to my dog, but saved the coveted and delicious neon orange cheese sauce for later). My boyfriend got a sandwich that claimed to have "spicy" cole slaw, but it really was just regular vinegar cole slaw and was pretty sweet-tasting--not spicy at all. Other than that the sandwich was ok.
The other thing that really rubs me the wrong way about this place is that the online prices are wrong. They have been wrong for at least 2 months, and no one seems to care. The manager got pretty short with me when I mentioned this to him. I can see that this is a franchise place with a few locations, and I can't say if the price is right for any of them, or if they are all suffering from one incompetent website manager, but either way its an annoyance because I never know what anything costs.
To be perfectly honest, I will probably try this place again and hope against hope that it isn't terrible again. All the pieces are there for a great classic take-out place, the execution is just off. Here's to hoping they get their stuff together.
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