Well first, yes this place is EXPENSIVE. However I don't see that as a reason to give a place a bad review. If it's not in your budget don't shop there. A little secret though, the lower half of the store is usually full of sale items, quite often 40-50% off. That's where you'll find me. At first glance this store looks like what I call "a little old lady store" but then you start to pull a few things off the racks and you realize they have some really cool items. I always find something but then I put it back and wait for it to go on sale. I've never had an issue with the sales staff, I talk to them and ask them questions and the last time I was in there I was making jokes about a very expensive torn up sweater. They didn't really get it either! Go have a look but keep checking that lower level for the sales, you'll find some gems.