This is my go to store for clothes. I normally purchase online and don't have to return much. I don't normally purchase in-store as well but when I do, the store is always need and in order. I can always find what I'm looking for. The online returns process is easy. I needed to return medical scrubs I purchased that were too small. The transaction was easy and quick. Same lady, always friendly, always quick, and proficient. Always apologizing if there's any type of wait.
Only thing I would change is to offer more online stuff in store. Like, scrubs. So I don't always have to order online... PAY SHIPPING... And realize they don't fit right, and have to order again and pay another shipping fee.