These guys are Dialed in!!
Matt has been my service advisor for about a year and I have experienced nothing less than great service. Matt has accommodated me more than once with issues with my CTS-V on short notice. The service department have bent over backwards to do the right thing and meet my needs. When I pick up my CTS-V, it is clean and fixed right the first time unlike other places I've been to in town.
The Loaner Car Coordinator Michelle oversees the loaner vehicles and makes the process seamless. She knows her customers by name and gets you in and out without delay.
As far as I am concerned, you guys are the face of Cadillac!! Good Job!! Keep it up!!
Mark