I had purchased a Groupon in August 2011 and it was going to expire in a couple of weeks. I went to the website and scheduled an appointment online. I really liked this feature since it made it really easy. The service I purchased is the one hour microdermabrasion. I had scheduled my appointment with Mikki. When I arrived, Mikki met me and took me to the upstairs area to fill out paperwork. When I finished, she ushered me into the treatment room which was also upstairs. Before the treatment, she told me what it consisted of. I have had microdermabrasion many times before and with this service, the organic and diamond tip microderms were done. She did extractions and a customized mask for the different issues my skin experienced. Then Mikki used two metal rods that were smooth and cool. I asked what they were and she said they are zero point energy rods. I was so relaxed after my treatment and my skin felt refreshed. I did purchase the VIP package since it is a great deal and I get facials regularly. I like the small personal feel of this place and am looking forward to going back. I highly recommend you try this place.