We were served a "bad" oyster (I will spare u the details regarding the smell), unfortunately my husband ate it and things went down from there. We spoke with the manager on duty and he apologized and removed the oysters off our bill (how nice!) however didn't feel the need to comp the TWO drinks we had. We swore we would never return. I finally emailed the head honcho and got an immediate response with an invitation to return and we would be taken care of..not sure if that meant a free dessert or what. We returned last night and had an excellent experience. We were treated like celebrities and had our entire meal including drinks and dessert compted (sp?). I'm a sucker for customer service, and will definitely be back in again..and will request Shea, our very attentive and hilarious server. Thank you LGO hospitality!!!