| rev:text
| - Ethiopique was a first for me....
Not the first time I had Ethiopian food, but the first time I left a restaurant after getting bad service from beginning to end, and feeling sad for the place.
The restaurant was half empty when we arrived for dinner.
We stood at the doorway for at least 15 minutes, while the server/hostess walked passed us a few times, avoiding all eye contact.
- Was she hoping we would leave if she ignored us?
Another 10 minutes passed before we were sat at a dirty table.
- Was this table cleaned after the last guest?
- Where are the settings or napkins?
20 minutes passed before she took our order
- We looked around and saw other patrons were looking around, wondering when they can be seated/order their food/get their food/get their bill.
35 more minutes before the food to came.
- Gave us a chance to study our table clothes and concluded we likely sitting at a dirty table.
15 minutes to get the bill
Service was extremely slow and comically absence.
The setting was surprisingly nice, for that part of town.
Dim lighting and tasteful poster of Ethiopia adorned the walls, giving this place an intimate feel.
In reflection, the food wasn't great, but it wasn't bad either.
Unfortunately, the service over shadowed the whole experience and made it go from ok to bad.
We ordered items from across the menu so we could try everything. As expected, everything came on one big platter which made it hard to distinguish what the items were.
When we asked the server if she could tell us what the items were, she rolled her eyes and gave a big sigh. Her answers were short and unfriendly, and gave us the impression we were a bother.
This lack of information made this meal an adventure. With each morsel, we were never quite sure which meat we were going to be eating, nor whether it will be a spicy morsel or a tamer one.
We decided to skip the coffee ceremony, as the night was not progressing positively. We decided to cut our losses and laugh this off as an experience for the book.
Getting the bill was an also excruciating slow. We watched our server spend a lot of time calculating and recalculating the bill and still got it wrong. Items were overcharged, and there were additional items on the bill that we did not order.
Until today, I thought shows like Restaurant Makeover or Kitchen Nightmare were heavily edited, to make the restaurants look incompetent, and the makeover more dramatic. After today's experience, I've changed my mind.
I really wanted to like this place, but the service received killed any chance of a return visit.
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