Stopped in this Saturday morning without an appointment to get my dog her annual shots. I was a bit frustrated trying to reach anyone on the phone, so I just stopped by. Thankfully they were not busy and took me right in. I was in and out in about 30 minutes. She got all her shots and friendly service to boot. No muss, no fuss. Just how I like it. They do need to install an automatic door though as when you are carrying an animal, grabbing the door handle isn't the easiest thing in the world.