i usually take both dogs here every 7-8 weeks. both of them see heidi, and i'm very happy with the haircuts they get. they always come home smelling GREAT, i just wish they smelled like that all the time!
it's usually half a day experience and the pups have a good time. sometimes they've called to let me know that they're ready and i'm not able to get there immediately. they've watched them for a few hours free of charge, which is really nice.
they're very accommodating when trying to set up appointments. i've called on a friday before for a saturday morning appointment and there are still spots available.
overall, i'm very happy going here. i used to take them to petsmart, but my shihtzu was always terrified the moment we walked in. he's still a little weary, but gets better with each visit.