| rev:text
| - When you start planning for a special event, day, or photo shoot like we were, the thought of renting a classic Las Vegas Vehicle like a Cadillac Convertible became a task. Where in the world can we find a classic like this? Well, I found it with LVECR, I called to see if they had the car available since it was extremely short notice on my behalf and Daniel was great, he took the call and let me know that he could get me the vehicle I was asking for a mere 2 days later.
Now, I am a local businessman so I understand completely that things happen and sometimes they are out of everyones control. So upon arrival to pickup the car the renters prior to us had a small issue with the vehicle (power steering belt) and it had not been returned yet. Instead of freaking out and throwing a fit like 90% of folks do nowadays I went and sat with Daniel at the office until the car was ready and had a pleasant conversation with him. Once the car had arrived we took the normal steps you would expect and did the walk around and paperwork so we would be good to go as soon as the belt was swapped out.
The mechanic got right on it and was done swapping the belt out in no time at all, and boom we were ready to get the night going. Daniel and I had discussed our plan for the night, we were taking shots for our business Christmas cards with the car and also wanted to get some great shots and film for a commercial we will be playing at a local MMA event we are sponsoring.
Just as I mentioned early, sometimes things happen and this one was unexpected but it was definitely worked out. We got a few good shots for the Card downtown and as we were pulling out of The Plaza to go to the next location to get the bulk of the shots done before our reservations at a restaurant where we would be taking more photos the Doorman pointed out our rear tire was very very low. We pulled it into the Chevron down the street to get air and the custom rims on the Caddy make it tough to put air in the tire, as well as the fact that I did not want to just air up the tire and have it go flat and either leave us stranded or damage the vehicle due to the tire going completely flat.
I called Daniel after hours to see how he would recommend we handle the issue, he quickly offered to send a tow to get the vehicle and he would repair it and get it back to us. Let me start by saying that first and foremost the offer to send the tow was great in itself but for him to also offer to bring the car back to us was above and beyond.
We ended up not needing the vehicle the next day because I could not get the entire crews schedules to line up so Daniel offered another solution to the issue which was definitely sufficient. All I can say is when it comes to business there is a way to do things and there is definitely not a way to do things and in my opinion you are truly tested as a businessman when you are experiencing problems and how you handle it. Daniel handled it with pure professionalism and for that I am absolutely going to be back for future needs that we know we will have. Maybe I have a different view than most since I also have to deal with customers on a day to day basis but again as I mentioned I feel this was handled in a more than fair manner.
Thank you LVCER for your time and your professionalism with our entire situation. We did end up with a few great photos for the card and will be calling you soon to arrange another rental for our other needs that we were unable to accomplish that night.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)