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  • Bad first Impression!!! I have been very excited to try this restaurant out since I saw the sign that they were coming into my neighborhood. I've done my research and saw that for every meal that someone purchase, the restaurant would provide a meal for a hungry child. I thought wow what a great way to give back. The menu looks great so I couldn't wait to try it out. So I told my friends about it and they obliged and were excited. Especially one who has been over seas for a while and has been craving tacos!! Upon our arrival the parking was terrible because of all the construction but that's not the restaurants fault so we didn't get upset about that. There are people standing outside and the line is extremely long all to be expected because it is a new restaurant. We are in line and a family is getting up from a table so my friends decided to take seat since they're available (and this is a casual dining spot not a wait to be seated). The busboy comes over and cleans the table. I'm still in line and tell my friends I will just order for them just send me a text of what they want which they do. A server comes around with a tray of juice shots and thanks us for patiently waiting which was cool and there punch wasn't bad. So about a half hour goes by and I'm still in line waiting to order when I receive a text from my friend that he was being forced to leave the table cause he didn't have a number that he had placed and was waiting for an order. Really this was unprofessional an I felt unacceptable. The busboy didn't say that you had to have a number to be seated at a table and at this point we had been there just as long as the people who were sitting with numbers waiting! The lady behind me asked me did they make my friends get I replied yes she then looked and saw that the same thing was happening to her family who also was sitting at a table waiting for her to place an order. I felt she equally as bad for her because she had small children and it's a Friday night all places will have a wait. I understand they have a great mission on feeding the hungry but this local location has no interest in treating the customers like they are valued or appreciated. My friends were upset and I felt bad for suggesting this place. I also understand it's their first week however they only had one person working the register and the other two I'm assuming must be broke since they weren't in use and it wasn't because they didn't have enough staff cause I counted at least 20. I really hope they get it together I really wanted to try them out. Thank goodness my old faithful Razoos Cajun Kitchen was across the street.
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