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  • WTH happened to this restaurant! Went there for a friends birthday at 7pm on a Friday and except for another table of two we were the only ones inside the restaurant until we left at 9:00. We both Ordered the beet salad which was ok but felt they were a bit on the soft side didn't seem very fresh. The waitress suggested we let her know when to place the main course to the kitchen because the dishes we ordered could take a while to prepare. So we let her know once our first course was completed. We ordered a lamb shank and a brisket. In 5 minutes voilà our order arrives overdone and lukewarm, both our meat dry. Obviously they had it sitting under the heat lamps for at least 15-20 min. We complain about our food and the waitress offers to buy us dessert. (NOT GOOD ENOUGH) I insist in talking to the manager who should have voluntarily come to speak to us and address our concerns in the first place. He charged us for the bottle of wine we ordered and our mediocre salads. Oh and BTW the Pinot Noir we ordered was room temperature instead of cellared properly and slightly chilled. So I had to order a ice bucket to chill the wine. If I were the manager at The Guild i would have said that the entire meal is on us, would have provided food vouchers and to please give us another try. Not the case. I will never go back. The chefs should be fired!
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