Vehicle was in their lot, went to get it towed out. They wanted to charge, $170 for a 15 mile tow!! $79.00 hook up and$5.00/mile. They said don't worry about it your insurance will reimburse you. No wonder insurance rates are so high. Everyone else I called was $40-50 hook up fee and$3.50/mile. When we told the cashier we were using another towing service she became agitated, refused to give incoming tow driver any information or even hand him an envelope with drop off instructions. Said she could not process the credit to our credit card, had to be done through book keeping on Monday, really.
Customer service definitely not a priority with this one. Have to say other woman I dealt with there was nothing but professional and a joy to deal with.